Privacy Policy

Last updated: 23/01/2026

HandEd Designs (“we,” “us,” or “our”) operates an online store selling custom laser-engraved products. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.handeddesigns.co.uk(the “Site”).

1. Information We Collect

When you visit or use our Site, we may collect the following types of information:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party payment providers; we do not store full payment card details)
Custom text, images, or designs submitted for laser engraving

Automatically Collected Information

IP address
Browser type and device information
Pages viewed and actions taken on the Site
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including custom engraving requests
Communicate with you about your order, shipping, or customer support inquiries
Process payments and prevent fraud
Improve our website, products, and customer experience
Send promotional emails or updates (only if you opt in)
Comply with legal obligations

3. Sharing Your Information

We may share your personal information with trusted third parties only as necessary to operate our business, including:

Payment processors
Shipping and fulfillment providers
Website hosting and analytics services

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core website functionality
Understand how visitors use our Site
Improve performance and user experience

You can disable cookies through your browser settings, but some features of the Site may not function properly.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders and provide customer support
Maintain business and financial records
Comply with legal requirements

Custom engraving files or designs may be stored temporarily for order fulfillment and quality control.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Request data portability

To exercise these rights, contact us at [your contact email].

7. Data Security

We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Handed Designs
Email: Info@handed-designs.co.uk